The Student Services department in conjunction with the Office of the Registrar is principally accountable to manage student records from the point of the first enrollment through graduation.

It handles inquiries on, transfer credit evaluation, veteran affairs coordination, tuition billing, academic progress advising and retention. All materials submitted in support of students’ applications, including transcripts from other institutions, letters of reference and related documents, become the property of National Capital University. During a student’s enrollment, NCU maintains records that include admission and attendance information, academic transcripts and other relevant data. Student academic records are maintained in accordance with NCU’s academic document retention schedule after the student is no longer enrolled. Students who wish to review their files must submit a written request to the registrar. Permanent student records include admission information and academic transcripts.

Except as required by law, no information regarding attendance, grades or any other aspect of students’ academic standing will be released to any third party without written student consent. NCU keeps a hard copy of the student records in a fire-proof cabinet for a period of 5-years. NCU also keeps a permanent virtual copy in the Student Management System in the clouds.